Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Return shipping costs are the responsibility of the buyer. We do not provide return shipping labels.

Returns will be considered only if the product is damaged, defective, or not as described. Please contact us with photos or other proof of the issue so we can review your request.

Items sent back to us without first requesting and receiving approval for a return will not be accepted.

You can always contact us with any return questions at: Unaklo@yahoo.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.